Four services. Everything a practice actually needs, nothing it doesn't.

Practice websites

The main event. A complete site, built around the one thing that matters: turning someone who found you on a phone into someone who books.

Most practice sites are built like brochures — here's who we are, here's what we do, here's a form. That works if the visitor already trusts you. It doesn't work for the person comparing three practices at nine at night.

So I build in the order a stranger reads: what you treat, whether you're near them, whether you take their medical aid or handle their kind of matter, what it costs, and how to book — before a word about your history.

• Written and structured for the visitor who's never heard of you
• Practitioner profiles with registrations and qualifications visible
• Services, fees and medical aids or fee structures laid out plainly
• Call and WhatsApp buttons fixed to every screen
• Under two seconds to load on a 4G connection
• You can edit the text yourself, without phoning me

Online booking

Every appointment that arrives by phone costs your reception a conversation. Most of them didn't need one.

Booking gets wired into the diary your practice already runs, so nothing changes on your side except how often the phone rings. Availability rules, appointment types, buffer times and practitioner-specific slots all get set up to match how you actually work — not the other way round.

• Syncs with Google Calendar, Outlook or your existing diary software
• Separate diaries and rules per practitioner
• Automatic confirmation and reminder emails, which cut no-shows
• Intake or pre-consultation forms attached to the booking
• Consent captured at the point of booking, stored properly

Local search

A beautiful site nobody finds is an expensive business card. Being the first result for your suburb is worth more than any redesign.

Almost nobody searches for a practice by name. They search for the problem plus a place — and whoever owns that result gets the call. That fight is won in the map pack and on suburb-specific pages, not with national keywords you'll never rank for.

• Google Business Profile claimed, verified and fully filled in
• Pages built for each suburb or area you genuinely serve
• Consistent name, address and phone across the directories that matter
• A review system that asks at the right moment, without nagging
• Monthly reporting on calls, directions and searches

Care & compliance

A website is not a thing you buy once. It's a thing that quietly rots unless someone is looking after it.

Unpatched plugins get exploited. Backups nobody tested don't restore. Privacy policies written in 2023 stop matching what the site actually does. None of this is visible until it's a problem, and by then it's your reputation, not just your website.

• Hosting, daily backups and SSL, all handled
• WordPress, theme and plugin updates tested before they go live
• Security scanning and uptime monitoring, with alerts to me not you
• A set allowance of content changes each month
• Privacy policy and consent wording kept current as guidance changes
• One plain-English report a month — what happened, what it means